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Frequently Asked Questions

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The size required is based on your weight. Extra Soft: 60 - 120lbs (27.2 - 54.4kg), Soft: 110 - 160lbs (49.9 - 72.6kg), Medium: 150-200lbs (68 - 90.7kg), Firm: 190 - 260lbs (86.2 - 117.9kg). When in doubt, size up for the best experience.
Absolutely! Check us out on our YouTube Page! SUPStick is a very intuitive device, especially if you have previously used a paddleboard in water.
The SUPStick is designed to be both durable and lightweight. The SUPStick is composed of carbon fibre, aluminum, stainless steel, polyurethane and high-density plastic.
Maintenance is easy with SUPStick's high-quality material composition. To clean the SUPStick, wipe down the paddle with a microfiber cloth and water to eliminate dust or debris. If there is material or buildup in the joints, a small detail brush or even toothbrush will quickly remedy the issue. To store the SUPStick, place it out of direct sunlight and the elements.
We accept all major debit and credit cards: Visa, Mastercard, Amex, Discover, and more.
We offer flat-rate shipping to Canada and the USA. For the SUPStick, shipping to Canada is $70 USD, and shipping to the USA is $90 USD. For the Logger Hamboard, shipping to Canada is $90 USD, and shipping to the USA is $70 USD. For shipping outside of Canada and the USA, please email info@thesupstick.com and we will be happy to provide a custom quote.
***NOTE - SUPStick pre-orders will start shipping in March/April 2021.*** Shipping times vary depending on location. Average shipping times are between 4 and 12 business days, but delays may occur on occasion. Need it sooner? Ask about our express shipping options! If you are outside of these regions, please email info@thesupstick.com and we will provide you with an estimated schedule along with a shipping quote.
Yes. All SUPStick Land Paddles come with a limited warranty to the original purchaser. Please see our warranty page for more information.
Supporting our community is important to us. If you’re as stoked about healthy, active living as we are, we’d love to hear from you. Send us an email with your resume and cover letter clearly outlining how you feel you can help to team@thesupstick.com for more details.
SUPStick™️ is the ultimate land paddle, whether you’re training for a race, commuting to work or just cruising around.

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